Privacy Policy

Last updated: 30 September 2026

This Privacy Policy explains how CrochetIdeas (“we”, “us”, “our”) collects, uses and protects your personal information when you visit this website or buy our digital crochet patterns. By using the website you agree to this policy.

1. Information we collect

Order details: your name, email address and the products you buy, so we can deliver your downloads and send order emails.
Account details: if you create an account, your login email and password (stored in encrypted form).
Payment information: payments are processed securely by our payment partner Razorpay. We do not see or store your full card, UPI or bank details. Razorpay’s handling of your data is covered by its own privacy policy.
Communications: messages you send us by email.
Technical data: IP address, browser type and pages visited, collected automatically through server logs and cookies.

2. How we use your information

To process your order, deliver your download links and provide lifetime access to your files.
To send order confirmations and respond to support requests.
To send news and offers — only if you tick the “Email me with news and offers” box. You can unsubscribe at any time.
To prevent fraud, keep the website secure and meet legal and tax obligations.
To understand how the website is used so we can improve it.

3. Cookies

We use cookies and similar technologies to keep items in your cart, keep you logged in, remember preferences (such as your wishlist, which is stored only in your browser) and understand website usage. You can block or delete cookies in your browser settings, but parts of the website such as the cart and checkout may not work without them.

4. Sharing your information

We do not sell or rent your personal information. We share it only with service providers who help us run the store — our payment gateway (Razorpay), web hosting and email delivery providers — and only as needed to provide their service, or when required by law.

5. Data retention

We keep order records for as long as needed to provide your downloads and to meet legal, accounting and tax requirements. You can ask us to delete your account at any time; some order records may be kept where the law requires.

6. Your rights

You may ask to access, correct or delete your personal information, or withdraw consent to marketing emails, by writing to hello@crochetideas.in. We will respond within a reasonable time as required by applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

7. Security

This website uses secure (HTTPS) connections and we take reasonable measures to protect your information. No method of transmission over the internet is 100% secure, but we work to keep your data safe.

8. Children

Our website is not directed at children under 18. Purchases should be made by an adult or with a parent’s or guardian’s consent.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the “Last updated” date.

10. Contact

For privacy questions or requests, contact CrochetIdeas at hello@crochetideas.in. Address: Wani, Maharashtra 445304, India.